Head of Service unveils portal for civil servants circulars for efficiency, transparency

An online portal to enhance accessibility of government circulars for civil servants has been unveiled.

The portal which comprises a compendium will improve access and reduce administrative bottlenecks, advance overarching goals of efficiency, accountability, and improved service delivery. The initiative is also a demonstration of commitment to modernising governance.

During the launch in Abuja on Wednesday, the Head of Civil Service of the Federation, Walson-Jack, who unveiled the portal, described circulars as essential materials for governance and administration within the civil service.

“Circulars provide direction, clarify policies, and ensure that decisions are communicated consistently across the Service. However, a recurring challenge has been the accessibility and retention of these critical documents, especially as time passes and administrations change. This has, at times, hindered institutional memory and disrupted seamless service delivery,” Walson-Jack
said.

“This online compendium of Civil and Public Service Circulars will significantly enhance the civil service’s efficiency, transparency, and effectiveness, directly supporting our goals of a more responsive Service. The compendium will improve access and reduce administrative bottlenecks, advancing the overarching goals of efficiency, accountability, and improved service delivery,” she said

“This compendium is more than a technological upgrade; it is a declaration of our determination to adapt, innovate, and lead. It reflects our belief that a modern Civil Service is not just about what we do but how we do it. It demonstrates our unwavering commitment to transparency, accountability, and excellence in governance,” she said.

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